FAQ

What are my rights as an adult carer?

"Looking after someone" is a guide for anyone caring for family or friends. The guide outlines your rights as a carer and gives an overview of the practical and financial support available.

 

What are my rights as a young carer or young adult carer?

Young carers and young adult carers in England have the right to information and to an assessment of the support they need from the local authority.  A free guide produced by Carers Trust explain what should happen when you talk to the local authority about being a young carer or young adult carers.  

Know your Rights: Support for Young Carers and Young Adult Carers in England

What are my rights as a working carer?

Juggling work and care can be very challenging, so it is important to find out about your rights.  The law gives you "statutory rights" which everyone has. Your contract of employment gives you "contractual rights" which can be more generous than statutory rights

Carers UK has produced a Summary of the Statutory Rights in Work which may be of interest to you.

How do I get help for the person I am looking after?

If you, or the person you are looking after, are assessed by the local council as needing support, then you or they have a right to ask for a direct payment instead of having the support arranged by the local council.  

To get a direct payment you firstly need to have an assessment from the local council. The assessment and the process will differ depending on if you are a carer or the person being looked after.

You can take a look at the Council's Direct Payment page or call Carers Hub on 01273 977 000 for more information. 

 

What welfare benefits are available for me as a carer?

Some carers can claim Carer's Allowance but there are many other benefits and credits that you may be able to get. 

You may be able to claim Carer's Allowance.

The person you care for may be qualified for welfare benefits for being disabled or having a long-term health condition.

Tax Credits and Income Support can help top up your income.

Housing Benefit and Council Tax Support can help with rented housing costs if you have a low income. You may also be able to get help heating your home.  

You may be able to get help with health and care costs including paying for dental treatment, free prescriptions and paying for care and support services.

Carer's Credit is not a benefit but will help make sure you will still have a state pension even if your caring responsibilities mean that you can't work.

Pension Credit is extra money for pensioners on a low income.

Contact the Council's Welfare Rights Team if you require more in-depth advice.  They can be contacted on their public adivce line on Monday 10am to 1pm on 01273 291 116.  

A new Fact Sheet on Benefits for Carers - FS4 - Benefits for Carers

Should I give up work to care?

If you are thinking of leaving work it is important to consider the full implications it could have on your income, quality of life and future pension entitlements.  It is worth to explore any options which might make juggling work and care more manageable. 

Go to Carers UK's "Thinking of Leaving Work" page or contact Carers Hub on 01273 977 000 for more information.  

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