Press Release

 One Number, One Website for Unpaid Carers Across the City

Time after time, unpaid carers tell us that having a central point for information, advice and support is one of the most important things they need to navigate the health and social care services for the people they look after.

Carers Hub is a brand new phone line (01273 977 000) and dedicated website ( for unpaid carers in Brighton and Hove. A partnership between three prominent local charities (the Carers Centre for Brighton & Hove, Alzheimer’s Society and Crossroads Care Brighton, Hove and East Sussex) and Local Authority assessment staff, who have joined together to build a focal point for unpaid carers ensuring they receive the right support, at the right time, in the right place.  The Carers Hub will be providing a comprehensive resource of relevant information, advice and access to organizations who can make life a bit easier for carers.

Carers Hub Launch

On this year’s Carers Rights Day, with the support of two local MPs (Caroline Lucas MP and Peter Kyle MP) and Brighton & Hove Buses, we are going to launch the Carers Hub by holding a press conference at the west side of BAi360 at 9:30am on Friday, 24th November 2017.

An open top bus sponsored by Brighton & Hove Buses will park at the west side of BAi360 at 9:30am to start the press conference. At 10:30am, the bus will leave and tour around the city stopping at Churchill Square, Brighton Railway Station then Brighton Marina. At each stop the Carers Hub team will engage passers by and distribute information leaflets in order to generate vital awareness for the new initiative. On the day, Carers Hub will also have information stalls set up at Brighton Railway Station, One Stop Travel Shop and Jubilee Library.

“I’m delighted to celebrate the launch of the ‘Carers Hub’ today, an initiative which will allow The Carers Centre for Brighton and Hove to continue to support the many unpaid carers in the city. The Carers Centre is a vital resource that makes a significant difference to those managing such heavy responsibilities, helping them to access support and guidance when they need it. The Carers Hub will be a valuable addition to the city, helping to improve the quality of life for carers and young carers in Brighton and Hove.”

Caroline Lucas MP

“The Carers Centre for Brighton & Hove is a vital local charity supporting unpaid carers, and I’m over-the-moon that this successful bid for funding will allow them to continue their vital work.

“The support both young and adult carers receive from the Centre is something I’m very proud of so I’m honoured to be supporting the celebration which confirms that their work can continue.”

Peter Kyle MP

“As Patron of the Carers Centre I am delighted at the launch of this new venture and I would like to enlist your support.  The Carers Centre always puts carer satisfaction at the heart of everything they do, no matter what age a carer is they strive to give them outstanding support.  If you feel there is any way you can help, either financially or by volunteering do please get in touch.”

Peter Field, Lord Lieutenant of East Sussex

“We are delighted to continue our work with unpaid carers and take a lead on this initiative, which aims to make unpaid carers’ life a bit easier by having one phone number and one website to get information and support that they well deserve.”

Chris Lau, Director, The Carers Centre for Brighton & Hove


Notes to editors:

The Carers Centre for Brighton & Hove is a local charity which has been supporting unpaid carers since 1988.

For more information about the press conference and photo shoot please confirm your attendance with Chris Lau (Director of the Carers Centre) on:-  01273746222 or

The press conference and photo shoot will start promptly at 9:30am on the lower promenade (i360 event space west).  Just look out for an open top bus and join us on the day!

A rough guide of the bus tour on the day:

9:30am        At i360

10:30am      Leave i360

11am           At Churchill Square

1pm            Leave Churchill Square

1:30pm       At Brighton Railway Station

2pm            Leave Brighton Railway Station

2:30pm       At Brighton Marina

3pm            Leave Marina and end of the tour!